Terms and Conditions

Welcome to Puff Cloudy, where we elevate your vape experience! Here, we make puffing dreams come true, but we’ve got some ground rules as fluffy as our clouds.

1. Age Restriction:
- Users must be 21 years or older to access our services.
- Any attempt to enter the site without meeting the age requirement may result in legal action.

2. Vape Products Usage:
- Our products are intended solely for recreational use, not for any medicinal purpose.
- Users are expected to consume our products responsibly.
- Puff Cloudy is not liable for any misuse or health-related issues arising from the use of our products.

3. Product Information:
- While we strive for accuracy in product descriptions, Puff Cloudy does not guarantee the completeness or accuracy of information.
- Customers are responsible for ensuring that they are purchasing the correct product based on their preferences.

4. Pricing and Payment:
- Prices are subject to change without notice.
- Puff Cloudy reserves the right to refuse or cancel orders in the event of inaccuracies in pricing or product information.
- Customers are responsible for any taxes or fees associated with their purchases.

5. Shipping and Delivery:
- Puff Cloudy aims to process and ship orders promptly, but shipping times may vary.
- Delays due to external factors are beyond our control, and Puff Cloudy is not liable for such delays.
- Customers are responsible for providing accurate shipping information.

6. Returns and Refunds:
- Puff Cloudy maintains a return policy for damaged or defective products.
- Customers must report and return such items promptly.
- We reserve the right to deny returns if products show signs of misuse.

7. Customer Service:
- Our customer service is available for your assistance with product-related queries.
- We are committed to addressing customer concerns promptly.
- Puff Cloudy reserves the right to refuse service to anyone for any reason.

8. Intellectual Property:
- All content and proprietary material on Puff Cloudy are protected by copyright.
- Unauthorized use or reproduction is strictly prohibited and may lead to legal consequences.
- Puff Cloudy retains exclusive rights to its brand, logo, and all associated intellectual property.

9. User Agreement:
- Use of Puff Cloudy implies agreement to these terms and conditions.
- Any breach of these terms may result in legal action to protect Puff Cloudy's interests.
- Puff Cloudy holds the right to modify, suspend, or terminate services for users violating these terms.

10. International Orders:
- Puff Cloudy does not accept returns or provide refunds for orders shipped outside the United States.
- Customers placing international orders are responsible for ensuring compliance with local laws and regulations.
- Puff Cloudy is not responsible for any customs duties, taxes, or fees incurred during the international shipping process.
- Orders shipped internationally are subject to longer shipping times, and delays may occur due to customs processing. Puff Cloudy is not liable for such delays.