Faq

Placing an order on Puff Cloudy is easy. Simply browse our collection of disposable vapes, select your desired products, and add them to your cart. Proceed to the checkout page, provide your shipping information, and choose a payment method. Once your order is confirmed, we'll process it promptly and ship it to your doorstep.

We accept a variety of payment methods to ensure a convenient shopping experience. You can securely make payments using major credit cards such as Visa, Mastercard, American Express, as well as popular digital wallets like Apple Pay and Google Pay.

We strive to provide fast and reliable shipping. Our estimated delivery time is typically between 2 to 7 business days, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as customs procedures or unforeseen weather conditions.

At Puff Cloudy, we want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, please reach out to our customer support team within 7 days of receiving your package. We'll be happy to assist you with returns or exchanges. Please note that certain products, such as e-liquids, are non-returnable for safety and hygiene reasons.

Yes, absolutely. We take pride in offering only genuine and authentic products sourced directly from reputable manufacturers. We have strict quality control measures in place to ensure that every product you receive from Puff Cloudy is of the highest standard. We are committed to providing our customers with a premium vaping experience.

If you have any additional questions or concerns, please feel free to reach out to our friendly customer support team. We're here to assist you and make your shopping experience with Puff Cloudy a seamless one.